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Saturday, September 3, 2016

What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


Even though the corporate world is filled with challenges, people need to take certain matters into consideration. Of course, different people possess different character traits. There are people who are extremely courteous, while others are rude and temperamental. To ensure that they maintain composure at all times for the sake of the business. Otherwise, if people are allowed to bring their frustrations or bad habits to the workplace, it will affect the mission and goals of the organization. People need to understand that apart from cognitive skills, they also need to possess good interpersonal skills for the organization to progress.

Most scholars have different definitions for this concept. However, all of them agree on one thing; this idea solely depends on the character traits of the individual and cannot be taught in learning institutions. The person should be able to team up with his/her colleagues by coordinating well. They can do so through completion of assignments on time and good communication with others. It is believed that people who interact better with each other are more productive than those who do not get along.

There are numerous tools that one can use to assist them communicate well with their colleagues. Verbal communication is one of them. While speaking to another person, the listener should have a good listening spirit so that he/she can understand what the person is saying. Effective speaking requires a calm environment. The speaker also needs to speak their point, be humble and assess whether the room temperature is favorable for a conversation.

Nonverbal communication involves the use body language rather than speech. It involves, eye contact, posture, voice and gestures. Your body language is supposed to work in harmony with the speech you are making. Otherwise, people tend to read the body language rather than concentrating on your speech.

The gift of listening is rare to most people. Most of them would rather interrupt the speaker before he/she finishes or let their minds to drift elsewhere. In a business setting, people need to value the art of listening for them to be regarded as courteous and to get the message as it is.

One way through which a person can catch the interest of another is by asking of questions. In this case, the questions should be related to the topic at hand. There are many situations where a person has posed intelligent questions and has earned the trust of his employers.

Etiquette may be inborn but in some instance, one can learn how to courteous. It takes a lot of commitment and hardwood to maintain your cool even in challenging situations. In fact, few people are able to hide their emotions whenever they are facing these challenging situations. However, in a business setting they need to stay composed so that they can fulfill their goals.

No matter the situation, a good business person needs to take all these factors into consideration. It is prudent for them to compose themselves even when they feel challenged. This will help them achieve their goals and to deal with their personal issues later. To achieve this, they can hide their frustrations and remain good communicators at the end of it all.




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